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Support Center
Get help from our community and support team on Discord
Discord Support
Join our Discord server for the fastest support response. Our community and staff are ready to help!
Join Discord#community-support
Get help from our community members and staff for general questions and issues.
#create-ticket
Open a support ticket for issues requiring staff attention or sensitive matters.
#bug-reports
Report any bugs or technical issues you encounter while playing.
Before Seeking Support
Cannot Connect to Server
Make sure you're using the correct Minecraft version and check if the server is online on our status page.
Missing Permissions
Verify that you've linked your Discord account and Minecraft account properly in our Discord server.
Modpack Issues
Check if you're using the latest modpack version and try a fresh install through the launcher.
Payment Problems
For any store-related issues, please create a ticket in our Discord server with your transaction details.